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Data privacy statement

  1. Hotel Montafon
  2. Contact us
  3. Data security

Data protection

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations and this privacy policy.

It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible.

This privacy policy describes how Hotel Bradabella, based in Gargellen 55 D, 6787 Gargellen, collects and processes data about you when you visit our website. By continuing to use this website, you consent to the processing of your data in accordance with this statement.

Data protection coordinator

You can reach our data protection coordinator at

Hotel Bradabella
Attn: Data Protection Coordinator
Gargellen 55 D
6787 Gargellen
Phone: +43 5557 21 420
Email: info@bradabella.at

Processor, recipient

We process your personal data with the support of processors who support us in providing the services (e.g. web host, e-mail newsletter dispatch service).

  • GO.WEST Communications GmbH
  • Hetzner Online GmbH
  • 1&1 Internet SE
  • xLab Software Engineering
  • Cloudflare, Inc
  • CleverReach
  • Kognitiv, GASTROdat GmbH, HotelNetSolutions GmbH
  • Google / Adobe (web font provider)
  • Add to list / remove unnecessary

These processors are obliged to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services.

Your personal data will only be passed on to typical business service providers such as banks (in the case of transfers to you), tax consultants (if you appear in our accounting), shipping service providers (in the case of shipping to you), etc.

Contact form

After submitting the contact form, the personal data entered by you will be processed by the data controller for the purpose of processing your request on the basis of your consent given by submitting the form.

There is no legal or contractual obligation to provide personal data. The only consequence of not providing it is that you will not be able to submit your request and we will not be able to process it.

You have the right to withdraw your consent in writing at any time without affecting the lawfulness of processing based on consent before its withdrawal.
The data will be processed further on the same legal basis as the original purpose of processing, unless you object. In this case, the data will be forwarded to the shipping service provider.

You have the right to object to the use of your personal data for the purpose of direct marketing at any time by written notification. In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising.

E-mail newsletter

By ticking the checkbox, you consent to the processing of the personal data you have entered for the purpose of informing you about offers and news by means of an e-mail newsletter by the data protection officer until revocation or objection.

There is no legal or contractual obligation to provide personal data. The only consequence of not giving your consent is that you will not receive an e-mail newsletter.

You have the right to revoke your consent at any time by written notification or by clicking on the unsubscribe link in the e-mail newsletter, without affecting the legality of the processing carried out on the basis of the consent until revocation.

You can also object to the use of your personal data for the purpose of direct advertising in the same way. In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising in the form of an e-mail newsletter.

Cookies

This website uses cookies. Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When visiting a website, the website can place a cookie on the website visitor's computer. If the user visits the website again later, the website can read the data from the previously stored cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in.
You can find more information about cookies on Wikipedia.

Changing the cookie settings

How the web browser deals with cookies, which cookies are allowed or rejected, can be determined by the user in the web browser settings. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be accessed via the help function of the respective web browser.

If the use of cookies is restricted, it may no longer be possible to use all the functions of this website to their full extent.

Server Logfile

This website processes the following personal data in a log file on the server (see Combined Log Format) for the purpose of monitoring the technical function and increasing the operational security of the web server on the basis of the overriding legitimate interest of the controller (technical security measures):

  • IP address
  • timestamp
  • content accessed
  • referring page
  • browser identification

This data is only stored temporarily for a period of 10 days. After that, the data is automatically deleted.

Google Analytics

This website uses Google Analytics, a web analysis service of Google LCC ("Google") on the legal basis of overriding legitimate interest (analysis of website use). We have concluded a data processing agreement with Google for this purpose.

When our website is accessed, a connection to Google's servers is established via software and data is transmitted to Google servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze the use of the website by website users.

This website uses the "IP anonymization" function. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

According to Google, Google will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Detailed information on the handling of user data by Google Analytics can be found in Google's or Google Analytics' privacy policy.

Deactivating Google Analytics

You can generally prevent the collection of your user data on our website by setting "Do Not Track" in your web browser. Our website takes into account the "Do Not Track" signal that your web browser then sends to all websites.

You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plug-in available at the following link.

Facebook Pixel

This website uses Facebook Pixel, a web analysis service of Facebook Ireland Limited ("Facebook") on the legal basis of overriding legitimate interest (analysis of website use). We have concluded a data processing agreement with Facebook for this purpose. Some of the data is transferred to the USA. The transfer of data to the USA takes place on the basis of the Privacy Shield.

When you visit our website, a connection to the Facebook servers is established via software and data is transmitted to Facebook servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by website users.

According to Facebook, Facebook will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage.

Facebook may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Facebook's behalf.
You can find detailed information on how Facebook handles user data in Facebook's privacy policy.

Deactivating Facebook Pixel

You can generally prevent the collection of your user data on our website by setting "Do Not Track" in your web browser. Our website takes into account the "Do Not Track" signal that your web browser then sends to all websites.

ADDITIVE+ LANDINGPAGE - Online marketing and landing pages

In addition to our website, we also operate optimized sales landing pages in the area of online hotel marketing. We use common cloud services and CRM systems as well as software from ADDITIVE GmbH, 39011 Lana (BZ), Italy ("ADDITIVE"), our hotel marketing agency, to process your inquiry, booking, order, activation, registration or other transmission of a form on such a landing page and to store and save your data. The appropriate level of data protection is determined by the data processing agreements concluded with the respective companies.

Our landing pages use functions of the web analysis service Google Analytics from Google Inc ("Google"). Google Analytics makes it possible to analyze the use of the website by its users. The information generated about your user behavior is transferred to the provider's server and stored there.

Your IP address is recorded but immediately anonymized (e.g. by deleting the last 8 bits). This means that only a rough localization is possible. You can prevent the transfer of data relating to your use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:
https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh

ADDITIVE has access to the data collected by Google Analytics. This data is not used for purposes other than analyzing the use of our websites and evaluating our marketing and sales measures.

Our websites and landing pages also use ADDITIVE functions for cross-channel recording of the use of our websites and marketing and sales measures such as landing pages, newsletters and social media presences. Information about your visits and submitted forms on our websites is also transmitted to ADDITIVE in order to evaluate and optimize our marketing and sales measures.

Data processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit. f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website by analyzing the use of our website as well as sales and marketing measures. In addition, our landing pages and our website use remarketing functions of Google Inc ("Google") and Meta Platforms Inc ("Meta"). Meta and Google are informed that you have visited this website. These functions are used to present interest-based advertisements to visitors to the landing pages in Google's advertising network or on the social network Facebook and Instagram.

Data processing in connection with these remarketing functions is carried out on the basis of the legal provisions of Art. 6 para. 1 lit a (consent) of the GDPR.

You will be informed about the use of cookies for these remarketing functions by means of a banner when you visit our landing pages. By continuing to use the website or by clicking on the corresponding button, you consent to its use. You can revoke your consent at any time by calling up the page with the cookie information on the respective landing page and rejecting the use of cookies in the banner that appears.

ADDITIVE+ MARKETING AUTOMATION - Direct marketing

We use hotel marketing automation software from ADDITIVE GmbH, 39011 Lana (BZ), Italy ("ADDITIVE") in the area of marketing and sales automation for hotels to increase customer loyalty and to sell services and additional services. Data that we collect and process in connection with your inquiry, booking, order, activation, registration or other transmission of a form on the website is analyzed and used to automatically provide you with offers for services and additional services via ADDITIVE+ MARKETING AUTOMATION. The appropriate level of data protection is determined by the concluded order processing agreement.

You can object to the use of your data for this purpose at any time via the unsubscribe link in the respective message.

Data processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit. f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the avoidance of disadvantages compared to our competitors, the improvement of our brand awareness and the maximization of our economic success through the best possible sales use of the contacts gained.

ADDITIVE+ VOUCHERS

You have the option of purchasing vouchers via our website using an online voucher system. We use the voucher software of ADDITIVE GmbH, 39011 Lana (BZ), Italy ("ADDITIVE") to process your purchase and to store and save your data in the area of voucher marketing tourism. Your data is processed and stored within the EU/EEA.

The data you provide is required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data. Data is not transferred to third parties, with the exception of the transfer of credit card data to the payment service providers processing the transaction for the purpose of debiting the purchase price and to our tax advisor to fulfill our tax obligations.

Data processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

Your rights

You have the right to information, correction, deletion and restriction of the processing of your personal data.

If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to withdraw any consent you may have given to the processing of your personal data. The lawfulness of the processing of personal data up to the point of withdrawal is not affected by the withdrawal.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.

You also have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).